General Rental
The rental price includes the specified equipment or items as described in the rental agreement. Additional services like delivery, setup, and other options may not be included and can incur extra charges.
To make a reservation, contact us via phone, email, or through our website quote form. A 50% deposit is required to secure your reservation, and rentals are reserved on a first-come, first-served basis.
Yes, you can modify or cancel your reservation. You may cancel your rental equipment up to 72 hours before your event. Cancellations made within 72 hours will incur a $75 cancellation fee
Cancellations made 72 hours or more before your event are accepted without penalty. Cancellations within 72 hours are subject to a $75 cancellation fee.
If you cancel within 72 hours of your event, a $75 cancellation fee will be charged. To cancel your order, contact us by phone or email with your booking details.
Rented items should be returned in the condition they were received. Follow the return instructions provided at the time of booking, and contact us if you have any issues or need further assistance.
Delivery and setup are not included in the rental price. Delivery requires a minimum purchase of $150 before taxes and delivery fees. Our drivers will deliver and set up your rental to ensure it is in clean, good working condition.
Additional fees may apply for delivery, setup, or other services. A deposit is required to secure your reservation, and the renter is responsible for any damages to the rented items.
We do not offer insurance directly. The renter is fully responsible for all damages to the rented items. Please contact us to discuss any concerns or for more details.
If it is apparent that rain will interrupt your event, you will have the option to reschedule with a store credit valid for 365 days. If the weather is questionable on the day of the event, we will make the safest decision possible. If you proceed with the event and it starts raining, rescheduling, discounts, store credits, or refunds will not be offered.
Rentals are reserved on a first-call, first-serve basis. Popular rentals book up 1-2 months in advance. The earlier you book, the more choices you have to choose from. If you have a date, please reserve early with at least a 50% deposit.
If bad weather is predicted, contact us, and we will help you reschedule your event with a store credit valid for one year.
Specific Services
To book additional services, contact us directly via phone, email or you can fill out online Quote Form. Provide details about your event, and we will arrange the services you need.
Booking services for your event is simple! We offer a variety of services, including face painting, glitter tattoos, and print-on-demand t-shirts. You can hire us by filling out the quote form on our website or by giving us a call.
We recommend having at least 2 service providers for large events to ensure smooth operations and adequate support. This is especially important for events such as weddings, school functions, corporate gatherings, and large parties. Having multiple service providers can help manage different aspects of the event more efficiently and ensure that everything runs smoothly.
Additional costs may apply for service providers. The specific cost depends on the type of service and the duration required. We will provide a detailed quote based on your needs.
Payment and Pricing
We accept payments via PayPal, Venmo, and Cash App. Please choose your preferred method when booking.
A 50% deposit is required upon receiving the invoice, with the remaining 50% due 48 hours before delivery. Our drivers will set up your rental equipment upon delivery.
We offer various discounts and promotions throughout the year. Check our website for current offers and promotional details. Subscribe to our mailing list to get exclusive deals and promotions delivered straight to your inbox.
To get a quote for a custom rental package, you can fill out our online quote form available on our website or call us directly. Provide details about your event and the items or services you need, and we will prepare a personalized quote based on your requirements.
Equipment and Items
If you experience any issues with the equipment or if it gets damaged, please contact us immediately. The renter is fully responsible for damages, and we will provide guidance on the next steps.
The safest surface is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify the surface when ordering so we can use the proper anchors.
You should have a clear area 2 feet larger than the movie screen you want to rent. For example, a 20′ movie screen requires at least 4-5 feet of extra space.
Yes, frame tents can be set up on pavement or asphalt using concrete weights for stability. An additional fee may apply.
Our equipment plugs into a standard 110V household outlet. We will provide a 100ft cord for delivery orders. Ensure nothing else is plugged into the outlet we use, and place the equipment no more than 100ft from the outlet.
If equipment is damaged or missing upon return, we will charge based on the cost of repair or replacement. Please report any issues immediately upon delivery.
Delivery and Pickup
Delivery requires a minimum purchase of $150 before taxes and delivery fees. Additional fees may apply for specific delivery or pickup requests.
Yes, you can arrange to pick up and return items yourself. Coordinate with us to schedule the pickup and return times.
To schedule delivery and pickup, contact us with your event details and preferred times. We will confirm availability and make the necessary arrangements.
Yes, we offer delivery and setup services for an additional fee. Our drivers will deliver and set up your rental equipment to ensure it is in clean, good working condition.
We recommend that the customer or a representative be present for delivery and setup to ensure everything is set up to your satisfaction.
